Honoree: Ed Klopfenstein
Honored by: OC Human Relations
Cause Area: Human & Family Services
Ed Klopfenstein is a volunteer mediator with OC Human Relations’ Dispute Resolution Program. He took our Basic Mediation Training back in July 2012. Through our Dispute Resolution Program, we provide mediation and conciliation services at our home office in Santa Ana, CA as well as at the courts to members of the community and litigants who are dealing with various types of cases including but not limited to neighbor/neighbor, landlord/tenant, consumer/merchant, and roommate/roommate. Ed has been an invaluable resource by assisting us with our court mediations. He has mediated numerous Small Claims and Civil Harassment cases, totaling over 800 in all. In addition, by taking our many Advanced Mediation Trainings, Ed has furthered his volunteer contributions to our program and the community by mediating many of these topic-specific matters in court.
In 2014, Ed was honored as a DRPA Sherpa for his exceptional contributions during 2013 as a volunteer mediator in our court mediation programs. This recognition is awarded annually by the Orange County Superior Court only to six volunteer mediators who, in a given year, have gone above and beyond the call of duty to provide extraordinary service to our court litigants through mediation services.
A brief sample of the many wonderful comments by the litigants who have benefitted from Ed’s mediation services are as follows:
ED WAS GREAT! I WOULD USE HIM AGAIN.
ED WAS VERY CORDIAL AND FRIENDLY. KEEP UP THE GOOD WORK.
ED WAS VERY PROFESSIONAL AND DETAILED WITH INFO REGARDING MEDIATION
ED DID A WONDERFUL JOB. HE NEEDS A RAISE. GREAT MEDIATION SKILLS. THAN YOU, ED!
Ed was awesome! =)
OUR MEDIATOR, ED, WAS VERY PLEASANT TO WORK WITH AND APPRECIATE HOW COMFORTABLE HE MADE ME FEEL THROUGH THIS MEDIATION.
ED IS AN EXCELLENT MEDIATOR. GREAT SKILLS HE HAS MEDIATING. THANKS, ED.
Ed is a caring, charismatic and highly committed volunteer who has provided in excess of 2,000 hours of volunteer service (a current top record) as a volunteer mediator since joining our organization helping us expand the reach of our services and aiding in the pursuit of making our communities safer by assisting people to resolve conflict in a positive way. He has also been putting those skills to work in his personal life by helping his neighbors and friends.
As a retired professional, Ed has dedicated his available time, which he could have chosen to spend more leisurely, to come to our court mediation program at the North Justice Center, in Fullerton, to help us mediate cases in order to give back to the community, and this, in our view, exemplifies the spirit of those who truly make a difference in our society, and he has. It is our honor to nominate Ed for this special recognition.